Privacy policy

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The official version is the Spanish privacy policy

Privacy policy for the website one-mallorca.com and the connected social network channels.

In accordance with EU Regulation 2016/679, we provide you with an overview of the processing that takes place through this website and in accordance with our activity.

If you use a contact form on our website, you should know that the controller of the processing of your data is One Smart Real Estate Group, S.L.U..

Why do we have your data? 

We need it to respond to requests for information and contact from our website, whether you want to view a property, get more information, or make an offer on one of our properties.

Why may we use your data? 

We may use your contact information because we have your permission (Article 6.1 a GDPR). If you wish to make an offer or receive further information, your data is necessary for the provision of a service, the execution of a contract and/or the performance of pre-contractual measures.

Will we share your data with third parties?

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool "Real Cookie Banner". Details on how "Real Cookie Banner" works can be found at https://devowl.io/de/rcb/datenverarbeitung/.

Legal bases for the processing of personal data in this context are Art. 6 para. 1 lit. c DS-GVO and Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

What can you do regarding your data?

You may request access to, rectify, erase or restrict the processing of your data; simply send your request to One Smart Real Estate Group, S.L.U. as described below.

Rights of the persons concerned: 

You can exercise your rights of access, rectification, cancellation, opposition, suppression or restriction of processing by sending a letter with a detailed description of your request and a photocopy of your identity card to:

One Smart Real Estate Group, S.L.U.

Avda. Juan Carlos I nº42, 07150 Andratx, Mallorca, Spain

You have the right to complain to the Spanish Data Protection Agency if you believe something is wrong. We will be happy to help you and do our best to address your concern without any need to do so.

Recipient of transmissions:

One Smart Real Estate Group has a network of franchise agents who work with us to provide our services locally. These sales agents are part of our trusted network and work with us to provide our users with a personalized service tailored to their needs.

In connection with the properties and services requested, the personal data provided to us by our users may be transmitted to the commercial agents of One Smart Real Estate Group. This transfer of data is carried out exclusively for the purposes for which the data was provided and always in accordance with the applicable data protection regulations.

We ensure that our sales representatives also comply with data protection and information security regulations and are contractually obligated to protect the personal data provided to them in this context. In this way, we ensure that the personal data of our users is protected at all times.

The transfer of personal data to our agents is necessary for us to provide our services locally and to fulfill our contractual obligations to our users. Therefore, by providing us with their personal data, users accept this transfer of data to our commercial agents to the extent necessary to fulfill these purposes.

It should be noted that through a network of local sales agents, we can offer our users a personalized service tailored to their needs, as well as a closer and more satisfying experience when buying or selling real estate.

Official language

Our website is available in three languages: Spanish, English and German. We have translated the information into English and German to make it easier for all our users to understand all the legal and commercial information available.

However, we point out that the official and valid language is Spanish. In the event of any discrepancy between the English or German version and the Spanish version, the Spanish version shall prevail.